Bold City Heating & Air

Bold City Heating & Air installed new HVAC system in our home 5 years ago. Our HVAC stopped working on a Friday, during one of the coldest days of the year in Florida. This would mark the first issue with the system since original installation. Saturday, the follow day, Jacob (Service Technician) arrived on time and quickly analyzed our system issue. Today, we experienced the service appointment to replace the part (Blower Motor). During the service appointment, RT (Service Technician) was very patient while a billing dispute was being resolved with Nate (office representative who was also very kind over the phone). After billing dispute resolution, RT completed the repair expeditiously, with care and a good attitude. Service Technicians, Jacob and RT were polite, professional, considerate and communicated clearly for all information regarding HVAV repair/replacement, pricing and payment processing. For both appointments, I especially appreciated the call-ahead before arriving and was very impressed with the start-to-finish process, with little to no mess for me clean up afterwards. Just as a side-note, our appointment on Saturday with Jacob, was the last appointment of the day (5pm) and our appointment on Friday with RT, was the first appointment of the day (8am), and both Service Technicians were alert and friendly. This was a refreshing experience. Excellent customer service is super important and was greatly appreciated! I would highly recommend Bold City Heating & Air for new HVAC systems, maintenance and service. Thank you and we are so happy to have a working HVAC system with HEAT in our home during this extremely cold weather event!

We recently had our ducts replaced and I can't thank the team enough (RT, Jacob and Ryan) for all of their help and expertise. We knew it would be a big job as our ducts were incredibly old (likely from the 1960s) and it was early August, when most AC companies would not schedule this type of work. But the team worked hard for 2 days straight and were incredibly thorough, professional and always willing to go the extra mile. I could immediately tell the difference - in the best way - with our air once the job was done. In addition to offering competitive pricing, the fact that Bold City was able to do this kind of job off season will definitely make me a return customer. Thanks, guys!

I can’t say enough good things about Bold City AC. Dereck has been absolutely outstanding both times I’ve needed service, once during an emergency back in July and again today for my winter maintenance. He is extremely professional, efficient, and takes the time to clearly explain what he’s doing and what he’s completed, which I truly appreciate. The level of care and expertise gives so much peace of mind, especially during an emergency situation. This company came highly recommended to me the first time, and now I confidently highly recommend Bold City AC to anyone needing reliable, honest, and top-notch service.

Thank you Bold City A/C! We are very pleased with the excellent work from Landon, RT and Trent. And thank you too Ryan, your recommendations worked out. See you soon for our next project!

Great company - they came out same day and got my AC back up and running, at a very reasonable price. The technician Cannon was wonderful. He explained everything to me thoroughly and was very professional. They have a very good maintenance plan as well.