Chase Heating and Air Conditioning

I had an excellent experience with Charles from Chase Heating and Air Conditioning. From the start, he was incredibly responsive and kind. He even took his shoes off before entering my home, which I truly appreciated. I originally reached out to a new AC company because I felt something wasn’t being done correctly by our previous provider. Without even mentioning it, Charles immediately identified what had been done wrong by the last company and explained everything clearly. Best of all, he fixed the issue the same day. He was honest, fairly priced, and never tried to upsell or pressure me. It’s such a relief to find a trustworthy and knowledgeable technician. We will absolutely be using Chase Heating and Air Conditioning again and highly recommend Charles to anyone in need of AC service!

I have also used Chase for over 12 years for my home cooling needs. Charles is a professional, honest business man...knows everything about HVAC and does the work for an honest price. Strongly 💪 recommend him...

We’ve been using Chase Air since 2010, ever since Charles installed a new ac system. Honest, fair and a pleasure to do business with. Alway quick to respond when we have a problem and always reasonably priced. No one better!

So thankful for Chase Air! We’ve used them for years. Our AC went out in this summer heat. Charles was here the next day! He knew immediately what was wrong, repaired it for a fair price, was kind and professional. Definitely recommend them. Thanks Charles!!

This guy has a problem with being professional or polite. I used Charles before to install a system on a house I owned and he did a very good job, I also used him to service that unit. A few years later I called him to service a unit at another house i owned in Jacksonville and he gave me a story about the tenant giving him a hard time at the previous house giving him a hard time and that he didn’t want to work there. I explained that I had sold that house and was unaware that he had any friction with the tenant, I expressed my regret. He went to my other house, serviced the unit and I paid him. The repair was fine. Fast forward some 18 months and the system at the house I own had a problem. I called Charles and asked if he could come and look at it. He said he would call me back which he did. He took an unbelievable attitude over the phone when i asked him the cost of the service call. “Three million dollars” I said seriously what was his service fee. “$165 just to get my truck in your driveway buddy” I asked if any of that would be applied to the cost of the work and he seemed to lose. He reverted to his resentment over whatever the tenant and he had clashed over 15 years ago. Telling me that he doesn’t do bait and switch like other companies and this conversation was not profitable for him. He then pretended to have a call coming in and hung up.He missed out on a $1000 repair. The work he did for me was always satisfactory but he needs to keep up on his meds and improve his professionalism or cut back on whatever it is that made him act that way. I don’t know what his problem is and I have no intention of finding out. There are too many professional HVAC contractors around it you know how to look.